We are so sorry for the inconvenience!
Please email us to sisters@thefrockNYC.com so we can send you a Return Shipping Label and ship out your new item as soon as possible.
Pack the damaged item in the original packaging (or an alternative secure package) along with the packing slip.
Print return label and ship back to:
The Frock Studio 502 New York Ave, #4B Brooklyn NY 11225
If that same item is no longer available we will happily send you another item in exchange (price differences will be calculated) or we will refund you the full amount.